Information
We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.
FACTS
When will your digital items arrive
KD strives to digitally deliver within one business day.
Printed and Shipped items
Printed and shipped items deliver based upon production times which typically take 1-3 weeks. Please order ahead of time during holiday seasons.
Refunds
Digital items are not refundable. However, Printed and shipped items are refundable with RMA number. RMA numbers are provided when item is damaged by shipper or it is an error due to printing. Please approve your proof prior to order. Once the proof is approved item goes into production and cannot be cancelled.
Exchanges
Exchanges are limited to the type of product and must be processed within 10 days of order return shipping cost are paid by the purchaser.
Store Credit
Store Credits are issued in your account and you must have one in order to receive these are issued once and are valid for one year.
Taxes
Tax is charged for the state that issues the order online in US.
Shipment of Non Digital Products are US and Canada only
Currently we are not shipping tangible products outside of US and Canada. Digital products are available to be shipped internationally. Please contact for an invoice.
Paper and Print items are non available on every item
Tangible non digital items and shipping costs require an invoice if you need please email for invoice
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